Privacy Policy for Margin Cafe

At Margin Cafe, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Margin Cafe and how we use it. This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Margin Cafe. This policy is not applicable to any information collected offline or via channels other than this website.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, workshop, or make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. This information is necessary to process your registration or order for services such as espresso and specialty coffee, artisanal teas, baked goods, light lunch options, calligraphy workshops (beginner to advanced), custom hand-lettering services, sale of calligraphy supplies and fine papers, creative journaling classes, and art exhibition access.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our online platform and physical cafe services.
• Improve, personalize, and expand our services, including our calligraphy offerings and cafe selections.
• Understand and analyze how you use our online platform and engage with our various services.
• Develop new products, services, features, and functionality, such as new workshop topics or menu items.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Process your transactions for product purchases or workshop registrations.
• Send you emails regarding your orders, registrations, or promotional materials if you have opted in.
• Find and prevent fraud.

Log Files

Margin Cafe follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Margin Cafe uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Margin Cafe does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Margin Cafe

878 Commercial Drive, Suite 101, Vancouver, British Columbia, V5L 3W6, Canada